Renewals Adviser (Remote - UK)

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Renewals Adviser in the UK.

We are seeking a driven and customer-focused Renewals Adviser to join a growing insurance team dedicated to delivering outstanding service. In this role, you’ll be responsible for retaining existing clients, providing tailored renewal advice, and identifying new sales opportunities. You will be communicating directly with life and health insurance customers to ensure their policies continue to meet their evolving needs. This is a fantastic opportunity for someone passionate about client care, who enjoys working in a dynamic environment with clear goals and full training support. The position is remote, offering a structured career pathway and long-term development potential.

Accountabilities:

• Provide up-to-date policy renewal advice, ensuring clients receive the most suitable insurance solutions
• Retain existing business by renewing policies with current or alternative providers
• Contact clients who have cancelled or defaulted and work to resolve issues and recover the policy
• Handle queries from clients and insurers with a proactive, solution-oriented approach
• Identify up-sell and cross-sell opportunities and convert them into business
• Maintain in-depth product knowledge across the life and health insurance portfolio
• Uphold compliance standards and regulatory requirements, including Treating Customers Fairly (TCF)
• Take ownership of ongoing personal development in insurance knowledge and regulatory changes

• Minimum 2 years of experience in life and/or health insurance
• Strong motivation to meet and exceed performance targets
• Ability to evaluate personal performance and implement improvements
• Excellent customer service and persuasive sales skills
• Effective communicator with the ability to listen, assess client needs, and offer tailored solutions
• Adaptable, flexible, and calm under pressure
• Excellent organisational skills with the ability to manage workload independently
• Proficient in remote working with solid time management capabilities

• Competitive salary package
• Full-time, remote role (39 hours per week)
• Comprehensive training and structured career development
• Supportive and inclusive company culture
• Opportunities to grow and define your own career path
• Reasonable adjustments available to suit your working needs
• A chance to make a positive impact in clients' lives through personalised insurance solutions

Jobgether hiring process disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

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