Renewals Advisor

Permanent

Rugby - office based

Monday to Friday - 9am to 6pm and 10am to 7pm

£26,450pa plus bonus (OTE up to £30k)

Our client is a hugely successful company based in Rugby who are looking for a Renewals Advisor. Full training will be given in this position and it can be considered an entry-level office role for someone with strong retail or hospitality experience.

Your key responsibilities as a Renewals (Customer Service) Advisor:

• Following a script
• Speaking to customers who already hold insurance policy and are looking to renew, to help them find the right one
• Updating an internal system with customer details
• Arranging payments either on the phone, via bacs or direct debit

The ideal candidate for a Renewals (Customer Service) Advisor:

• Clear, concise telephone manner
• Confident speaking over the phone
• Good with IT systems
• Ideally some background knowledge on insurance policies (perhaps you have taken one out in the past)
• You will have worked in a high energy, fast paced environment (Office or retail/hospitality)
• GCSE (or equivalent) in English and Maths is essential

Benefits of working as a Renewals (Customer Service) Advisor:

• Free onsite parking
• Referral programme
• Healthcare schemes with various discounts
• Generous commission scheme

Interested?

Please apply below.

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