Renewals Transformation Manager

Company : Proprec

Job Type : Full Time

Sparkbrook, West Midlands (County)

Number of Applicants

000+

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Job Description - Renewals Transformation Manager

Senior Renewals Manager

Location: Birmingham
Salary: £65-80k depending on experience

The role
We are seeking a highly experienced Renewals Manager to lead the transformation of our renewals process. This is a very strategic role where you will be able to steer the redesign and delivery of a proactive and effective renewals function. You will have the opportunity to have considerable commercial impact on the business

What’s in it for you?

Opportunity to influence and shape business-critical operations in a leading UK IT services business.
Chance to be part of a supportive, organisation with strong values and a collaborative culture.
Opportunity to make a lasting commercial impact.

What will you be doing as Senior Renewals Manager?

Lead the evolution and execution of the renewals strategy and roadmap, ensuring it supports overall business growth plans.
Promote the adoption of the renewals process across sales and operations, encouraging a mindset of proactive, customer-focused renewal management.
Create and present a clear business case, demonstrating real results and benefits achieved through transformation initiatives.
Drive ongoing improvement projects, embedding improved practices, streamlining renewals practices, and delivering both immediate and long-term impact.
Design and implement effective training and support programmes for Sales and Operations teams to strengthen renewals capabilities.
Work in close partnership with commercial, sales, finance, vendor and product teams to maximise renewals performance.
Establish robust processes to improve retention rates, profitability, and cross-sell/upsell opportunities, with an early focus on Software and Enterprise portfolios.
Assess revenue, margin and churn trends, using customer feedback to shape practical improvements.
Promote the use of data and automation to work smarter, while helping shape future tech and make our systems better
Represent renewals in ‘Configure, Price, Quote’-related projects, ensuring priorities and requirements are reflected while coordinating with wider operational teams.

What experience are we looking for in our Senior Renewals Manager?

Extensive experience in Renewals Management within an IT VAR or technology/software-focused business.
Proven ability to develop and implement strategy and operational transformation programmes.
Track record of improving revenue, margin, retention and customer experience through renewals process optimisation.
Excellent stakeholder engagement and collaboration skills across diverse teams and levels.
Strong analytical mindset and ability to make data-led decisions.
Experience in change management and championing automation initiatives.
Good knowledge of vendor ecosystems and licensing/renewals frameworks.

If you’re ready to take on a strategic, transformational role in renewals, we’d love to hear from you. Please submit your CV today!
INDHS

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Renewals Transformation Manager

Job Description - Renewals Transformation Manager

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