Rent Review Tribunal Analyst

Role Overview

Our client is a global real estate investment and operating company with a substantial UK residential BTR portfolio, currently expanding with a clear strategic focus on operational excellence and regulatory leadership.

With the Renters' Rights Act reshaping the regulatory landscape - particularly around Section 13 rent challenges - the business is centralising expertise to ensure a consistent, defensible and fair approach to market rent determination across the portfolio.

Sitting within the Investment team, the Rent Review & Tribunal Analyst is a newly created pivotal role supporting the Revenue Management function to oversee rent challenges referred to the First-tier Tribunal (FTT) Property Chamber, ensuring high-quality evidence preparation, robust market analysis, and strong regulatory compliance.

This role blends analytical depth, regulatory insight, and operational coordination, acting as an internal specialist who supports the business in protecting income integrity while removing Tribunal involvement from on-site teams. You will build the rent evidence framework, manage case preparation, assist with Tribunal representation, and provide high-quality analysis on rental markets, competitors, and Tribunal trends.

Key Responsibilities

Tribunal Case Management & Support

Serve as the business's primary FTT representative for all Section 13 rent challenges
Support the Business Performance Analyst; maintain accurate case records and audit trails
Prepare and present evidence packs, rent schedules and analyses within statutory deadlines
Coordinate all hearing logistics (virtual and in-person) ensuring well-prepared, compliant attendanceMarket Rent Analysis & Evidence Preparation

Develop and maintain a portfolio-wide methodology for evidencing and determining market rent
Gather and analyse rental comparables (listings, achieved rents, lease terms and incentives); produce Tribunal-ready assessment packs
Maintain records of challenges, submissions and determinations; feed learnings into pricing strategyPortfolio Insight & Continuous Improvement

Track Tribunal decisions; produce monthly dashboards on challenge volumes, success rates and risk exposure
Provide regular reports on pricing shifts, rental elasticity, supply/demand trends and Tribunal implications for rent strategy
Identify risk exposure, recommend mitigations and drive data-led improvements to rent-setting and pricing governance
Maintain a key working relationship with the Portfolio Administration team to ensure rent collection processes run smoothly (deferring S13 decisions, receiving challenge notices, updating tenant ledgers, etc)Stakeholder Management & Advisory

Act as central escalation point for Operations on rent disputes
Provide structured guidance to Site Teams to reduce Legal escalation
Maintain cross-functional relationships across Asset Management, Finance, Legal, Compliance and Operations
Deliver internal training on Tribunal process; communicate insights to support the business's objectivesCompliance & Governance

Maintain expert knowledge of the Renters' Rights Act, Section 13, FTT procedures and licensing frameworks
Ensure all rent challenge activity is fair, defensible and governance-aligned
Develop internal policy on rent governance and regulatory risk; maintain a central comparables repositoryQualifications & Experience

Essential

Strong analytical skills with the ability to interpret and present rental data clearly
Solid understanding of residential rental values and market dynamics
Confident communicator - written and verbal - able to prepare structured evidence packs and present in formal or quasi-judicial settings
Understanding of residential leasing compliance, tenancy structures and licensing frameworks
Excellent attention to detail and organisational skills
Proficiency in Excel and data tools; comfortable working with large volumes of market data
Ability to manage multiple cases and statutory deadlines concurrently
Self-motivated and comfortable working independently in a developing regulatory environmentDesirable

University degree in Real Estate, Finance, Economics, or a related field
Experience of, or direct exposure to, the First-tier Tribunal (Property Chamber) or similar quasi-judicial forums
Experience working with large, multi-asset residential portfolios
Familiarity with rent benchmarking tools and market data platforms
Experience in residential revenue management, asset management, valuation or lettings
Additional industry-related qualifications (IRPM, ARLA, or similar)
Only candidates based in UK and eligible to work in UK are allowed