Rental and Operations Assistant - Direct Digital Manchester

Who we are:
Part of the Panavision group, Direct Digital is a leading photographic equipment rental facility with offices in London, Manchester, and Paris. We are committed to delivering ground-breaking service and advice, to photographers worldwide.

Panavision’s portfolio includes the renowned brands Panalux, LEE Filters, Direct Digital, and Island Studios. For more information and locations worldwide, visit Panavision.com

The Role:
We are searching for a Rental and Operations Assistant to join our rental desk team in Manchester!

In this role, you will play a crucial part in ensuring the smooth operation of our rental services.

Your responsibilities will include: 

• Advising and processing rental and sales orders across phone, email, and in-person interactions, exceeding expectations and driving sales targets.
• Understanding our diverse range of camera and lighting equipment within our inventory.
• Confidently discussing features and benefits of our equipment, suggesting alternative solutions to optimise client projects and maximise equipment utilisation.
• Strategically source equipment from external suppliers when needed, negotiating best prices and ensuring timely deliveries and returns.
• Clearly and effectively communicate with clients and colleagues, building positive relationships and maintaining a collaborative work environment.
• Actively participate in training sessions, read manuals, and stay informed about industry trends to enhance your expertise and remain at the forefront of equipment knowledge. 
• Provide on-hand support for the operations department, including equipment prep & deliveries in company vehicles when necessary.

• Demonstratable experience in a similar role, preferably within photography/moving image.
• An interest and understanding of photographic principles, photography or image making.
• Proficiency in CRM software and MS Office Suite.
• Excellent communication, problem-solving, and organization.
• Strong initiative and a keen eye for detail. 
• Valid driver's license for occasional transportation of equipment is essential.

If you have the skills, experience and drive to be part of our team, we would love to hear from you!