Repairs Co-ordinator

Job Purpose

The role involves liaison between clients and field engineers, processing service reports, and generating repair quotation for fire pumps.

Note: This role is not available for hybrid working. The role will be fully office based 5 days per week (hours referenced below).

What you will be doing

* Process and review engineer reports using Corrigo work management system

* Interpret technical reports to identify defects, faults, and compliance issues

* Diagnose problems from engineer feedback and determine appropriate remedial actions

* Raise remedial works cost estimation and quotations

* Prepare risk assessments and method statements (RAMS) for fire protection works as required

* Maintain accurate documentation and records for audit and compliance purposes

* Address client queries and concerns professionally and promptly

* Build and maintain strong working relationships with internal engineers, service team and clients.

What we’ll need from you

* Demonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry.

* Understanding of fire protection system maintenance requirements and standards (highly desirable).

* Knowledge of health and safety requirements related to fire protection systems (highly desirable).

* Excellent computer literacy, including proficiency with work management systems (Corrigo experience advantageous)

* Strong written and verbal communication skills for client and engineer liaison (essential)

* Ability to interpret technical engineering reports and identify system faults (training will be provided) (highly desirable)

* Competent in fault diagnosis and problem-solving (training will be provided) (highly desirable)

* Capable of producing accurate cost estimates for remedial works (essential)

* Experience in preparing risk assessments and method statements (essential)

* Highly motivated with strong self-management capabilities (essential)

* Knowledge of relevant British Standards (BS 9251, BS EN 12845, etc.) (desirable)

* Experience with other computerised maintenance management systems (CMMS) (highly desirable)

What you can expect in return

* Salary Range competitive and negotiable depending on relevant experience

* 25 days holiday plus bank holidays and option to buy 5 days

* Contributory company pension scheme

* Life Assurance

* Health care scheme

* Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)
Only candidates based in UK and eligible to work in UK are allowed