5-6 month contract role with a local authority

Summary

Responsibilities

• Lead the responsive repairs service, ensuring effective use of in-house operatives and external contractors.
  


• Oversee all repairs processes from identification through to completion, ensuring timely and high-quality outcomes.
  


• Manage disrepair cases and customer complaints, ensuring appropriate and prompt resolution.
  


• Work collaboratively with teams across housing services, including voids, tenancy management, and investment teams.
  


• Ensure compliance with health & safety legislation, regulatory standards, and local policies.
  


• Lead, motivate, and develop teams to achieve high performance and service excellence.
  


• Manage and monitor the performance of staff, contractors, and service delivery against KPIs.
  

Essential Experience Required

• Proven experience managing property repairs or maintenance services.
  


• Strong knowledge of repairs programs and operational delivery.
  


• Experience leading teams and driving performance, motivation, and engagement.
  


• Ability to manage budgets, contractors, and in-house resources effectively.
  

Essential Qualifications Required

• Relevant construction-related qualification (e.g., Degree, RICS, CIOB) OR equivalent relevant experience.
  

Additional Information

• Working hours: 37 hours per week.
  


• Compensation: £35 per hour (umbrella) if the candidate meets the right requirements.
  


• Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom.
  


• Work pattern: Variable with a minimum of 2 days in the office. This will be reviewed.
  


• Schedule: Bi-weekly.
  


• Application deadline: 12th June 2026, apply ASAP.