Reservation Coordinator

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

What is in it for you:

In 3-4 bullet points, showcase the benefits and perks of working at the property

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Organize and implement administrative systems & procedures, and perform necessary support duties

Serve as a principal source of information for the team

Prepare and maintain your department’s records

Your experience and skills include:

Excellent interpersonal and communication skills

Ability to prioritize work in an environment with multiple interests

Ability to handle complex and confidential information with discretion

Competency using a variety of computer softwares

Your team and working environment:

Our Sales team is a collaborative, service‑driven group working in a welcoming Mercure environment where authenticity, teamwork, and heartfelt hospitality shape everything we do.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.