Reserving Manager

Working hours: This role is available on a part-time, job-share or full-time basis.

Salary: Attractive compensation package depending on experience

Location: London, hybrid 

Closing date for applications: 03/03/2026 

The opportunity: 

An excellent opportunity has arisen to head up the Retail SME sub-team within the UK Retail Actuarial Reserving team in London. You will be responsible for the output of the quarterly reserving exercise, as well as communicating the results and related insights through to the Head of Retail Reserving, the UK Chief Actuary, and the Retail SME business. You will manage a team of 3-4 people, be responsible for mentoring more junior members of the team and working closely with the Head of Retail Reserving. This role will involve provide frequent and detailed insight on emerging trends to support the Pricing Portfolio Management teams. You will also work on team wide tasks such process improvement, planning and group reporting.

Using your strong analytical skills and business acumen, you’ll work alongside some of the most talented qualified actuaries, as well as liaising with other areas of the business, including Finance, Claims and Portfolio Management.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing? 

• With minimal supervision, help ensure the timely and accurate delivery of Group and regulatory requirements. 


• Providing support to the Head of Retail Reserving with reporting and communication of the results.


• Detailed and timely analysis and communication of emerging trends.


• Providing support to the business functions, including Portfolio Management, Pricing and Claims.


• Driving discussions and production of the business plan with a focus on loss ratios.


• Providing guidance and support for team members.


• Supporting and advising Finance, Portfolio Management, and other functions on reserving and strategic business decisions.

What are we looking for?

• Qualified actuary, with significant experience in P&C Actuarial.


• SQL and/or other coding experience would be desirable, as well as familiarity with ResQ and PowerBI


• Experience in IFRS17 is desirable.


• A high level of numeracy skills and an analytical approach to work is essential.


• Excellent team-working, communication and interpersonal skills are also required.


• A serious and professional attitude towards compliance of regulatory submissions with an eye for attention to detail in order to support accuracy.


• Enthusiastic and positive can-do attitude.


• Ability to manage competing priorities and driven to deliver to set deadlines.


• Adaptability and Flexibility.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK 

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.