Resident Liaison Officer

BDS Recruitment are seeking an experienced Resident Liaison Officer to work with a Housing Association in Crewe.
Main duties include but are not limited too;
* Provide a visible, accessible face-to-face service to renting customers, homeowners and shared-owners
* Maximise income, and reduce debt, in defined customer areas.
* Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts.
* Complete Health & Safety and compliance actions e.g. FRAs.
* Use data to monitor own performance and that of others, taking action to improve as necessary.
* Manage budget and remain within budget.
* Complete regular estate inspections and take any necessary action to achieve quality and safety standards.
The ideal candidate will have;
* Experience in a similar role from a Housing background
* Excellent customer service delivery, demonstrating good communication and interpersonal skills.
* Highly self-motivated with the ability to plan and work effectively without high levels of supervision.
* Experience of working in a climate of legislative and organisational change.
* Resilient and able to deal with challenging situations and deliver sustainable outcomes.
Hours- Monday- Friday 9am- 5m
Pay rate- £21.38ph PAYE- £27.75ph UMBRELLA
Temp ongoing to start ASAP for around 6 months but could extend following this
YOU MUST BE A DRIVER WITH ACSESS TO A VEHICLE!
Apply now for immediate consideration
Only candidates based in UK and eligible to work in UK are allowed