Resident Liaison Officer - Housing - London

I am currently in need of 2 Resident Liaison Officers for a London Housing Contractor. The projects they are undertaking are a mixture of internal and external works within various London Councils such as Hackney, Islington, Redbridge, Sutton and Hammersmith as well as private housing association clients.

The Candidate - will be acting as the main point of contact, managing resident concerns during the planned maintenance works.

Key Responsibilities:

Communication: Keeping residents informed about upcoming works, safety protocols, and schedule changes.
Access Management: Scheduling and coordinating property visits and contractor access.
Resident Care: Identifying vulnerabilities, resolving complaints, and supporting residents throughout projects.
Reporting: Maintaining records of interactions and providing feedback to site teams. My client are looking to pay a competitive basic salary plus vehicle with the position looking to start ASAP but the client is happy to wait if the candidate has a notice period.

If you are keen to get more details on the position please send me a copy of your CV to

RG Setsquare is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed