Resident Services Manager

Resident Services Administrator
Manchester
£35,000 plus 10%

Become a Resident Services Specialist at our Manchester site, a pioneering rented living operator with a fresh vision and a purpose-built technology stack. As a Resident Services Manager, you'll be the heart of our community. Join us on this exciting journey as we revolutionize the rental experience.
- Cultivate a thriving community through engaging programming and exceptional customer service- Contribute to the growth and success of our asset- Deliver a seamless customer journey and drive tenant satisfaction and occupancy

Preferred Requirements:

• Exceptional property management skills to ensure a high standard of customer service and community care
• Experience managing a small team
• Ability to develop and maintain strong relationships with residents, actively engaging through various online platforms
• Proactive in identifying and executing new programming activities that enhance the resident experience
• Excellent communication and administrative skills to manage event planning, social media, and resident feedback
• Adaptable and level-headed in managing situations, with the ability to escalate emergency issues as needed

Preferred Qualifications:

• Experience in a customer-facing role, preferably in the property industry in a similar role
• Strong organisational and multitasking abilities to juggle various responsibilities
• Passion for creating a sense of community and enhancing the well-being of residents

Disclaimer
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role