Residential Facilities Manager

Residential Facilities Manager

Location: London (Portfolio-Based)
Salary: Competitive + Benefits
Contract: Full-Time | Permanent

About the Role

An exciting opportunity has arisen for an experienced Residential Facilities Manager to join one of the UK's leading property managing agents.

Responsible for a diverse portfolio of high-end residential developments across London, you'll play a pivotal role in ensuring each property is managed to the highest standards. Working closely with clients, residents, contractors and on-site teams, you'll oversee all aspects of facilities management, compliance and service delivery while building strong, long-lasting relationships.

This is an excellent opportunity for a proactive Facilities Manager looking to join a market-leading organisation with genuine opportunities for career progression.

Key Responsibilities

Manage a portfolio of residential developments across London.

Ensure all buildings are safe, compliant and maintained to the highest standards.

Oversee planned preventative maintenance (PPM) programmes and reactive maintenance.

Manage site budgets, monitor expenditure and approve invoices.

Conduct regular site inspections and produce detailed management reports.

Ensure statutory compliance, including fire safety, health & safety, water hygiene, lifts and other building systems.

Manage contractor performance through regular reviews and service level agreements.

Build and maintain excellent relationships with clients, leaseholders, residents and Resident Management Companies.

Attend client, AGM and resident meetings where required.

Support the mobilisation of new developments and ongoing improvement projects.

Investigate and resolve building-related issues efficiently and professionally.

Ensure accurate records are maintained across all compliance and property management systems.

About You

We're looking for someone with a passion for delivering exceptional service and a strong understanding of residential property management.

You'll ideally have:

Previous experience managing residential or mixed-use properties.

A solid understanding of facilities management and statutory compliance.

Experience managing contractors, service partners and maintenance programmes.

Excellent communication and stakeholder management skills.

Strong organisational skills with the ability to manage multiple sites and priorities.

A proactive, solutions-focused approach with excellent attention to detail.

Confidence working independently while collaborating with wider operational teams.

IOSH qualification or equivalent (desirable).

Membership of IWFM or a recognised property or facilities professional body (desirable).

What's on Offer

Competitive salary and benefits package.

The opportunity to work for a recognised leader within the residential property sector.

Exposure to a prestigious portfolio of developments across London.

Ongoing training, professional development and career progression.

A supportive and collaborative working environment.

The chance to make a genuine impact across a high-quality residential portfolio.

If you're an experienced Residential Facilities Manager looking to take the next step in your career with a leading managing agent, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed