Job Summary
⢠Provide comprehensive maintenance, fault-finding, and repair services across multiple UHNW residences.
⢠Ensure optimal performance of mechanical, electrical, plumbing, and safety systems.
⢠Deliver a discreet, high-quality service with minimal disruption to principals, guests, and staff.
Key Responsibilities
⢠Carry out planned preventative maintenance (PPM) and reactive maintenance tasks.
⢠Diagnose and repair faults across boilers, heating, water systems, pumps, HVAC, appliances, and electrical systems.
⢠Maintain and monitor plant rooms, utility systems, and infrastructure.
⢠Respond efficiently to urgent faults, breakdowns, and emergency call-outs.
⢠Conduct proactive inspections to identify risks and prevent system failures.
⢠Liaise with and supervise contractors, ensuring quality and compliance.
⢠Maintain accurate service records, logs, and compliance documentation.
⢠Support installation, upgrades, and refurbishment projects.
⢠Ensure all work adheres to health & safety regulations and best practices.
⢠Deliver excellent service standards in a client-facing UHNW environment.
Technical Expertise
⢠Heating systems, boilers (e.g., Viessmann)
⢠Domestic water systems, pressurised cylinders
⢠Pumps (booster and circulation)
⢠Air conditioning and MVHR systems (Daikin, Fujitsu, Nuaire)
⢠Security systems: CCTV, alarms, access control
⢠Lighting systems (e.g., Lutron)
⢠BMS systems (e.g., Trend IQView)
⢠Kitchen appliances (e.g., Gaggenau, Sub-Zero)
⢠Electrical fault finding and general maintenance
⢠Plumbing and mechanical troubleshooting
Requirements
Candidate Profile
⢠Demonstrated experience in UHNW, luxury residential, five star hotels or high-end environments.
⢠Strong multi-skilled engineering expertise across multiple disciplines.
⢠Ability to independently manage tasks and see issues through to completion.
⢠Excellent problem-solving and fault-finding skills.
⢠Professional, discreet, and trustworthy.
⢠Comfortable working in occupied, high-profile residences.
⢠Flexible and available for out-of-hours or emergency support.
Qualifications & Experience
⢠Relevant qualifications in plumbing, electrical, HVAC, or building services.
⢠Experience in luxury residential, hospitality, or estate environments preferred.
⢠Certifications in relevant engineering disciplines are advantageous.
Personal Attributes
⢠Highly detail-oriented and proactive
⢠Strong sense of ownership and accountability
⢠Professional appearance and communication
⢠Organised and dependable
⢠Solutions-driven and practical mindset
⢠Ability to remain calm under pressure
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