Resource Controller

We’re excited to share a fantastic opportunity for someone to join us as a Resource Controller within our Capital Works Team.

Location: Office based, Dereham.

Role Responsibilities

As our Resource Controller (Capital Works), you’ll play a vital role in coordinating multiple trades to ensure Capital Works projects are delivered efficiently, safely, and in line with our performance targets. Working closely with the Capital Works Manager and Lead Operative, you’ll plan work against demand, manage the day‑to‑day coordination of operatives, and help maximise productivity while minimising downtime. A key part of your role is ensuring an excellent customer experience, keeping our tenants informed and supporting the smooth delivery of works across our homes. You’ll contribute to delivering our values by making confident decisions, supporting the flow of work, and helping the wider team achieve strong outcomes for customers and communities.

Essential Skills and Experience

• Educated to GCSE level

• Experience in resource management or coordinating work for teams with varying shift patterns

• Strong communication and listening skills, with the confidence to propose ideas and solutions

• Ability to make effective decisions under pressure

• Competence with Microsoft applications, including Outlook and Teams

• Ideally, experience in the social housing sector and a good understanding of building and construction environment

To view the full details of this roles responsibilities, click here to view the Resource Controller - Part I Play Statement.

We offer a range of benefits, you can see these by clicking here.

How to apply

You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box.

Application close date: 22nd March 2026 (Midnight)

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

About us

Flagship Services is part of Bromford Flagship. By joining us you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.