Resource Planner

• Resource Planning Manager
• 12 month fixed term contract
• Support an exciting transformation programme
• Up to £55,000 + bonus
• 26 days holiday, and a day off for your birthday, plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts
• Role based from great modern offices in Cheadle (South Manchester)

Company Description 

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. 

As our Resource Planning Manager, you will be joining the business at a really exciting time, as we commence the implementation of our major companywide transformation programme. The overall plan is in place allowing you to focus on delivering the day to day forecasting, scheduling and real time planning  for the capacity/ resource plan through the next 12 months. As such, we see this as an amazing opportunity for someone who has experience in capacity planning for complex projects or large businesses with multiple 'moving' parts. 

Typical duties include:

• Develop and maintain key planning tools, techniques and procedures
• Support the team in the detailed production of short, medium and long term plans focusing on both supply and demand drivers. 
• Analyse all supply and demand components using appropriate techniques and tools, providing insightful commentary and making and tracking recommendations
• Highlight daily, weekly, monthly resource requirements, monitor plan v actual and undertake re-planning activities with key stakeholders
• Carry out detailed root cause analysis to improve planning accuracy and put measures in place to improve.
• Provide impact assessment and advice on business/readiness changes, key capacity creation enablers/projects, cross functional events and continuous improvement initiatives.
• Support the business by making and driving recommendations on best use of resource, efficiency enablers and leakage opportunities
• Design and deliver actionable performance MI
• Support, coach and develop less experienced colleagues to aid their development and ensure planning models, methodology and practices are accurate and effective.

Essential

• Excellent understanding of resource planning methodologies and service level dynamics
• Advanced Excel knowledge essential
• Good working knowledge of M365 and Powerpoint
• Good understanding of front and back office performance metrics
• Ability to disseminate large amounts of information, shape into detailed plans and provide insightful commentary and recommendations.
• Ability to design and develop reports with high visual impact
• Personally committed to quality, delivery and improvement

Desirable

• Experience of Back Office resource planning technologies such as Verint Operations Manager would be an advantage.
• Committed team player with the ability to coach and develop others and promote teamwork across the transformation functions in the organisation

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.