Responsive Repairs Coordinator

A growing construction and refurbishment services provider is seeking an experienced Responsive Repairs Co-Ordinator to join their team in Billericay. This role is perfect for someone with a background in social housing repairs or property maintenance, who thrives in a fast-paced, customer-facing environment.

Responsibilities:

• Schedule and manage repair works for residential, commercial, and industrial properties

• Liaise with customers to arrange appointments and follow-up on completed works

• Maintain accurate records of repair requests and job progress

• Communicate with contractors and in-house teams to ensure timely completion

• Track and report on ongoing repairs and related costs

• Handle customer queries and resolve issues professionally

• Ensure compliance with company and health & safety policies

Requirements:

• Minimum 1 year’s experience in repairs and maintenance (required)

• Experience in social housing or construction environments preferred

• Excellent communication, organisational, and multitasking skills

• Confident using Microsoft Office and scheduling software

• Knowledge of responsive repairs or facilities management is a plus

• Strong problem-solving skills and a proactive approach

What We Offer:

• Competitive salary up to £28,000

• Career development and training opportunities

• Friendly and supportive team environment

• Free on-site parking