Restaurant Manager

Reed Hospitality is delighted to be working with an independent 4 star deluxe hotel in Westminster, looking for an experienced Restaurant and Bar Manager to join their team

This is a Full time role and will be paying up to £45 000 per annum

What will you be doing?

• Serve as a role model by consistently promoting their values
• Facilitate effective departmental communication through handovers, meetings, and daily briefings.
• Ensure the service team is well-trained and confident in the outlet's policies and standards.
• Oversee adherence to all company policies and procedures by the team.
• Manage the team daily, including conducting probationary reviews and addressing lateness or employee requests.
• Assist the F&B Operations Manager in managing the department's payroll efficiently.
• Act as the escalation point for guest complaints, handling them discreetly, respectfully, and confidently to ensure positive outcomes.
• Ensure the team delivers prompt and friendly customer service.
• Maintain high quality and service standards.
• Educate team members about potential food allergies in compliance with current and future legislation.
• Support F&B managers in ensuring all staff are knowledgeable about menu offerings and individual ingredients.
• Provide ongoing guidance to the team during shifts to exceed guests’ expectations.

If you are interested in having a discussion, please do apply and I will get back to you