Reporting To: Group General Manager, Executive Chef
Availability: Immediate About the Role Are you a seasoned leader with a flair for hospitality and a passion for delivering exceptional dining experiences? The Social Company is seeking a dynamic Restaurant Manager to oversee operations at our esteemed Michelin-starred establishment, City Social. Situated on Level 24 of Tower 42 in London, City Social offers a unique culinary experience under the visionary leadership of celebrity chef Jason Atherton. As the Restaurant Manager, you will play a pivotal role in ensuring the seamless execution of service, maintaining the highest standards of hospitality, and upholding the reputation of City Social as a destination for fine dining. Key Responsibilities Lead and motivate a team of front-of-house staff to deliver impeccable service and exceed guest expectations.
Oversee day-to-day operations, including reservations, seating arrangements, and customer interactions, to ensure a smooth and memorable dining experience.
Collaborate with the culinary team to ensure synergy between the kitchen and front-of-house operations, facilitating efficient communication and problem-solving.
Uphold quality standards in food and beverage service, ensuring adherence to hygiene and safety regulations at all times.
Manage inventory, ordering, and stock control to optimise resource utilisation and minimise wastage.
Cultivate a culture of excellence and professionalism among the team, providing training, coaching, and feedback to enhance performance and customer satisfaction.
Handle guest feedback and complaints effectively, striving to resolve issues promptly and maintain positive relationships.
Contribute to the development of promotional initiatives and special events to drive revenue and enhance the guest experience. Requirements Proven experience as a Restaurant Manager or similar role in a high-end dining establishment.
Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
Excellent communication and organisational abilities, with a keen eye for detail.
A passion for hospitality and a commitment to delivering outstanding service.
Knowledge of food and beverage trends, industry standards, and best practices.
Flexibility to work evenings, weekends, and holidays as required.
Certification in hospitality management or a related field is desirable. Benefits Competitive salary package.
Generous holiday allowance and employee benefits.
Opportunities for career advancement and personal development within The Social Company.
Access to exclusive industry events and networking opportunities.
Join us at City Social and be part of a dynamic team dedicated to excellence in hospitality. Apply now to take your career to new heights! The Social Company is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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