Retail Banking Assistant (Temp)

About Us:

National Bank of Kuwait (Int'l) Plc. is a leading bank in Kuwait with a strong presence in the international market. We offer a wide range of banking and financial services to our customers, and we are committed to providing innovative and efficient solutions to meet their needs. Our team is made up of highly skilled and motivated professionals who work together to deliver exceptional results and drive the growth of the bank.

Job Purpose:

Retail Banking Assistant role is to support Retail Banking Relationship Managers in their day-to-day activities: account opening, amendments and closing, follow up on debit cards/internet banking, AML, and credit tasks.

Key Responsibilities:

• Account opening: prepare account opening packs, do WorldChecks, risk assessments (personal and corporate), adverse media, prepare and email/post to new customers the bank's welcome letters.
• Perform account remediation inline with FC requirements.
• Help in suffix opening.
• Help in account amendments on DMS.
• Always preserve customers’ confidentiality, paying particular attention to the security of documentation and communications. Also, adherence to instructions for safeguarding information and not disclosing any information about customers to a third party without the customer’s written approval, or otherwise in compliance with legal/statutory requirements.
• Adhere to NBKI’s policies such as Retail Banking SOP and Financial Crime Policies and Procedures.
• Perform duties with reasonable skill and diligence.
• Work closely with relationship managers in other ad-hoc client and bank related tasks.

Qualifications Required:

• University degree in Accounting/Economics/Business Admin

Experience 

• Up to 3 years of banking experience.

Competencies:

• Sound knowledge and understanding of Bank products, CDD requirements, systems, services, and procedures
• Good understanding of cultural sensitivities and issues
• Good communications, presentation, and interpersonal skills

Essential Skills:

• Good analytical skills focus
• Sound management skills
• Good customer relations skills
• Good listener, self-control and patience

Key Success Factors

• Good quality and team focus
• Good listener, self-control and patience delivering high standard Banking services
• Ability to interact professionally with colleagues in London and abroad.
• A strong commitment to the job and determination to excel 

Why work with us?

At National Bank of Kuwait (Int'l) Plc., we value our employees and believe in their professional growth. We offer a competitive salary package, comprehensive benefits, and opportunities for career advancement. As a member of our team, you will have the chance to work on challenging and innovative projects, while being supported by a collaborative and dynamic work environment. If you are passionate about Retail Banking & customer services, then we want to hear from you. Apply now and take the next step in your career!