Retail Client Administrator

Retail Client Administrator - Cosmetic Ingredients
Sittingbourne
£28,000

Are you an organised and customer-focused professional with an interest in beauty and cosmetic products? A leading supplier of cosmetic ingredients is looking for a Retail Client Administrator to support their growing client base and sales operations from their Sittingbourne office.

What you'll be doing:

• Acting as a key contact for retail and brand clients, handling order queries, product information, and account updates

• Processing client orders accurately and efficiently, ensuring stock availability and timely delivery

• Liaising with internal departments such as logistics, regulatory, and formulation to ensure seamless service

• Maintaining client records, updating pricing and product details, and generating administrative reports

• Assisting with sample requests, returns, and customer feedback to support commercial and technical teams

What we're looking for:

• Previous experience in a customer service, admin, or sales support role-ideally in cosmetics, personal care, or FMCG

• Strong communication and interpersonal skills, with a customer-first mindset

• Excellent organisational skills with high attention to detail

• Proficiency in Microsoft Office and comfort using internal order management or CRM systems

• Interest in cosmetic ingredients, formulations, or beauty industry trends is a plus

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.