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Retail Client Service Manager - French Speaker in London

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Job Description - Retail Client Service Manager - French Speaker in London

We are looking for a French speaking Client Services expert to join our client's retail excellence programme, acting as the direct link between the UK Hub, local market client and in-market partner agency. You’ll manage client activity, campaigns and service delivery across your market portfolio, using your language skills and commercial focus to build trust, drive performance and deliver brilliant retail execution.

WHAT YOU’LL BE UP TO

Act as the key link between the UK Hub, market client and in-market partner agency
Manage client campaigns, requests, projects and end-to-end service delivery
Provide clear client updates and stakeholder communication in the relevant market language
Track budgets, SLAs and KPIs to drive commercial excellence and service improvement
Influence, inspire and collaborate across teams, agencies and client stakeholders
Identify growth, innovation and best-practice opportunities across the EMEA Hub

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