Retail Customer Service Assistant

At Certas Energy we’re keen to take a lead in the industry. We have a culture of strong safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing (compliance) Initiative. Health and safety is paramount to our business ethos – it is fundamental to good business performance, and integral to long-term business success.

How you’ll power our business as a Retail Customer Service Assistant

£13.45 per hour

Location: Arkleston

Hours: 16 per week

What you’ll be doing

• Delivering friendly, professional and helpful customer service.


• Processing customer transactions accurately and efficiently at the till.


• Replenishing stock and maintaining high store presentation standards.


• Ensuring compliance with health, safety and company procedures.


• Supporting the smooth day-to-day operation of both the forecourt and store.


• Contributing to a safe, welcoming and efficient environment for customers and colleagues.

What we’ll need from you

• A passion for customer service and helping people.


• A positive, reliable and hardworking attitude.


• Strong communication and interpersonal skills.


• A willingness to learn, develop and take on new challenges.


• The ability to work effectively as part of a team.


• Retail experience is desirable but not essential as full training will be provided.


• Applicants must be aged 18 or over due to licensing regulations and lone working requirements.

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Doing right by everyone

People matter at Certas Energy. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.