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Retail Manager

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Job Description - Retail Manager

Role: Retail Manager (Boutique Leader)

Contract: Permanent

Salary: Up to £50,000 (DOE)

Location: London

Randstad is partnering with a leading luxury boutique in London to find a passionate Retail Manager. Are you ready to lead your own luxury boutique, create lasting experiences, and drive commercial success?

About the Role:

As Boutique Manager, you will be responsible for the entire daily operations, driving a culture of elevated customer experience. You will empower your team to communicate our brand's purpose, vision, and stories, exceeding customer expectations and optimizing the boutique's commercial success.

What You'll Do:

  • Taking ownership of the overall commercial success of the boutique.
  • Championing a culture of outstanding service and quality customer experience, ensuring every customer interaction is elevated.
  • Being a proud and passionate brand ambassador for the brand.
  • Inspiring your team to be the best they can be, being supportive, caring and leading by example.
  • Strategic planning and execution of business goals with internal and external stakeholder management
  • Creating and developing local relationships with other retailers and local businesses
  • Delivering a local calendar of events to drive local awareness of the brand and engage with our existing customer base.
  • Responsible for the safe and compliant day to day operations of the Boutique

What You'll Bring:

  • You'll have experience of working in the retail sector as a Store Manager/Assistant Manager but we are happy to consider those from a different background who have the required skill-set.
  • You'll have a proven track record of delivering exceptional customer service utilising your communication and interpersonal skills.
  • You'll be able to rapidly build strong, working relationships with your customer base and be happy to support and challenge where needed.
  • Previous experience making key decisions and action planning to drive results.
  • Previous line manager experience and knowledge of HR best practice.

Randstad Business Support is acting as an Employment Agency in relation to this vacancy.

Original job Retail Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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