Retail Manager

Retail Manager 

Jarrolds Letheringsett, Norfolk

We are seeking an experienced and commercially driven Retail Manager to lead the Deli and Shop at Jarrolds Letheringsett.

Set in the heart of the Norfolk countryside, Letheringsett is a unique destination that brings together quality food, retail, and hospitality. This is an exciting opportunity to take ownership of a growing retail and deli operation within a respected, independent Norfolk business.

The Role

As Retail Manager, you will be responsible for the overall performance of the Deli and Shop, ensuring an exceptional customer experience while driving sales and profitability. You will lead, inspire, and develop your team, maintaining high operational standards across both departments.

Key Responsibilities

• Oversee the day-to-day running of the Deli and retail shop


• Drive sales performance and identify opportunities for growth


• Manage stock control, ordering, merchandising, and supplier relationships


• Ensure excellent product presentation and high food safety standards


• Lead, train, and motivate the retail and deli team


• Deliver outstanding customer service and create a welcoming shopping experience


• Monitor KPIs, margins, and waste to maximise profitability


• Work collaboratively with the General Manager and the wider Letheringsett team

About You

• Proven experience in retail management, ideally within food retail or farm shop environments


• Strong commercial awareness and ability to analyse performance data


• Experience managing fresh food or deli counters (desirable)


• Excellent leadership and people development skills


• Highly organised with attention to detail


• Passion for quality produce and customer experience

What We Offer

• Competitive salary (dependent on experience)


• Staff discount across Jarrolds


• Opportunities for career development within an established Norfolk business


• Supportive and collaborative working environment


• Company pension scheme

If you are a hands-on retail leader who thrives in a food-focused environment and wants to be part of an exciting countryside destination, we would love to hear from you.

To apply: Please send your CV and a covering letter outlining your relevant experience and what you would bring to Jarrolds Letheringsett.