Job Description - Retail Manager

General Manager

York | £37,000-£40,000 + 10% Bonus + Excellent Benefits

Retail, Hospitality & Hotel Managers - Ready for a New Challenge?

You've built your career leading teams, delivering exceptional customer experiences and running fast-paced operations.

Now you're looking for something different.

We're recruiting on behalf of a premium, customer-focused organisation seeking an ambitious General Manager to take ownership of a busy operation in York.

This is a fantastic opportunity to use your leadership and operational experience in a completely different environment, offering genuine career progression and a better work-life balance than many retail and hospitality management roles.

The Role

You'll be responsible for leading the day-to-day operation, developing your team and ensuring an outstanding customer experience.

Key responsibilities include:

Leading, coaching and motivating a high-performing team
Delivering exceptional customer service and operational excellence
Driving performance, standards and compliance
Creating a positive, engaging team culture
Taking ownership of daily operations and solving challenges as they ariseWho We're Looking For

We're keen to hear from experienced managers from:

Retail
Hotels
Hospitality
Leisure
RestaurantsWhether you're currently a Store Manager, Hotel Manager, Duty Manager, Operations Manager, Restaurant Manager or similar, we'd love to hear from you.

You'll be a hands-on leader who enjoys developing people, thrives in a fast-paced environment and takes pride in delivering outstanding service.

What's On Offer?

£37,000-£40,000 basic salary
10% annual bonus
Excellent benefits package
Better work-life balance than many retail and hospitality roles
Genuine career progression
A varied leadership role where no two days are the sameIf you're ready to take your management career in a new direction while using the skills you've already mastered, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed
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