Retail Manager

Job Description:
We're recruiting an experienced Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a full time basis, contracted to 37.5 hours per week.

As a Retail Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
Free meals
Onsite free car parking
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes

Here's an idea of what your shift patterns will be: Variable shifts

Please note: This role is contracted to 2 weeks per year

Could you shine as Defence's next Retail Manager? Here's what you need to know before applying:

Your key responsibilities will include:
Supervising teams to ensure we continue to deliver impeccable food and customer service
Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
Communicating regularly with your line manager to monitor KPIs and targets
Representing Compass Group UK&I and maintaining a positive brand image
Identifying opportunities for new service concepts to drive sales
Liaising between customers and our internal teams to ensure we continue to exceed expectations
Supporting and training our teams, leading from the front to make sure everyone can excel in their role
Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Retail Manager will:
Be passionate about great-tasting food and exceptional customer service
Have a minimum of two years of management experience within a similiar sector or industry
Have experience managing teams in a similar role
Demonstrate brilliant financial acumen
Have excellent communication and organisational skills
Be an ambitious and motivated individual who is always looking to upskill

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1104/95561001/52635483/ONE

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!