Retail Parts Supervisor

Retail Parts Supervisor in Wymondham, Norfolk | Russell Taylor Group Ltd Find a job Post a job Sign up Tired of searching? 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This is an excellent opportunity for someone with experience in parts, retail, or machinery who enjoys leading by example and delivering exceptional customer service. Reporting to the Parts & Retail Manager, you will play a key role in supporting the wider team, maintaining high operational standards, and ensuring customers receive a first-class service. You will also act as the senior point of contact in the manager's absence. Key Responsibilities ·Support the daily operation of the parts department and showroom, allocating tasks where required. ·Deliver outstanding customer service both face-to-face and over the phone or email. ·Maintain high showroom standards, ensuring products are well presented, correctly priced and fully stocked. ·Process customer orders, quotations and sales efficiently. ·Source parts from suppliers and other branches to meet customer requirements. ·Coordinate stock transfers and assist with stock control and regular stock checks. ·Process cash and card payments accurately and generate invoices. ·Identify opportunities to upsell products, accessories and promotions. ·Assist with goods in/out, including loading, unloading and packing deliveries. ·Build strong working relationships with customers, suppliers and internal teams. ·Keep up to date with new products through supplier training and product updates. ·Support departmental targets and contribute to the overall success of the business. ·Ensure compliance with company procedures and Health & Safety regulations. About You To be successful in this role, you will ideally have: ·Previous experience within a parts department, retail or showroom environment. ·Sales experience with a customer-focused and target-driven approach. ·Knowledge of groundcare or similar machinery and products. ·Experience with stock control and inventory management. ·Strong organisational skills and the ability to prioritise workload. ·Excellent communication skills, both written and verbal. ·A professional, friendly and approachable manner. ·Good IT skills, including experience using email and stock or sales systems. ·High attention to detail and accuracy when handling transactions. ·The ability to work both independently and as part of a team. ·A flexible attitude with the ability to remain calm in a fast-paced environment. ·A professional approach to handling confidential information. What's on Offer ·Competitive salary dependent on experience. ·32 days holiday including bank holidays. ·Workplace pension scheme. ·Life assurance. ·Staff discount scheme. ·Company sick pay. ·Employee referral scheme. ·Employee wellbeing support. ·Flu vaccination cover. ·Overtime available during busy seasonal periods, paid at enhanced rates. To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. Apply Russell Taylor Group Ltd HR Services, Recruitment & Selection 77 Jobs Similar Retail Parts Supervisor Jobs Popular with Other Job Seekers Tyre Fitter STS Tyre Pros New Lakenham, Norwich (NR1), NR1 1WY £29,590 per annum 1 day ago Contact Lens Optician SCRIVENS LTD Mousehold, Norwich (NR1), NR1 4AB Competitive 1 week ago Market Research Field Interviewer Paid per Shift Car Required Ipsos Norwich, Norfolk From £13.33 per hour 1 day ago Health & Social Care Assessor t2 group Norwich (NR1) From £27,000 to £30,000 per annum 1 day ago Merchandising Team Leader eXPD8 Ltd Norwich (NR7), NR7 8AB Up to £13.50 per hour 1 week ago Waste Administrator Accelerate Personnel Ltd Norwich, Norfolk £14 per hour 6 days ago Installer Hillarys Blinds Chapelfield Grove, Norwich (NR1), NR1 3QP £50,000+ earnings p/a 2 weeks ago Blinds and Curtains Installer Hillarys Blinds Springfields, Dereham (NR19), NR19 2AA £50,000+ earnings p/a 1 week ago Fostering Recruitment Social Worker Norfolk County Council Norfolk Competitive 3 days ago Restaurant Deputy Manager Zachary Daniels Framingham Pigot, Norwich (NR14), NR14 7PZ £30000 - £32000 per annum + Benefits 3 weeks ago Retail Parts Supervisor jobs Retail Parts Supervisor jobs in Wymondham, Norfolk Retail jobs Retail jobs in Wymondham, Norfolk Supervisory jobs Supervisory jobs in Wymondham, Norfolk Jobs in Wymondham, Norfolk Full Time jobs Weekend jobs Summer jobs NHS jobs Night Shift jobs Apprenticeship jobs Immediate Start jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Administration jobs Apprenticeships jobs Tesco jobs Get hired. 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