Retail Sales Assistant

RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.

Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day. 

We believe in having a first-class, customer focussed store experience and are looking for Sales Assistants to help us deliver exceptional service to everyone who walks into a RIXO store. 

We’re looking for individuals who represent and can empathise with the diversity of our customer base, whether it be size, shape, background, age or demographic – everyone is welcome at RIXO. A love for RIXO is imperative to this role, as you will live and breathe the product and brand values, using both to provide best-in-class service whilst driving our in store conversion rate up.

What you'll be doing day-to-day -

• Welcoming and greeting customers - always keeping a friendly and professional demeanour whilst on the shop floor. 
• Offering exceptional and personalised service to all of our customers. Helping determine the needs of the customer and assisting with recommendations where possible. 
• Utilising opportunities for upselling through styling and ordering out-of-stock items via other stores or from our e-commerce website. 
• Helping with stock management and preparing items for the shop floor where needed. 
• Keeping up to date and following all employee policies and procedures.

About you -

• You are a strong ambassador of the brand - you are aware of the RIXO story and can share it with customers effortlessly. 
• You have an eye for style and can offer styling advice to customers.
• You are a natural at sales and have the ability to make customers feel comfortable and great about themselves. 
• You are a team player with a positive, can-do attitude. You are happy to support your colleagues and work together to ensure the smooth running of the store.
• A bonus if you have experience working in a premium womenswear retail role previously.