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Retail Sales Consultant

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Job Description - Retail Sales Consultant

Senior Sales Consultant
  • Location: Cambridge - Retail Showroom
  • Job Type: Full-time
  • Salary: £26,500pa

Reed Business Support are working with a prestigious company in Cambridge who are seeking a Senior Sales Consultant to join their dynamic retail team. This role involves working closely with the Showroom Manager to ensure the smooth day-to-day operation of the showroom. The ideal candidate will provide exceptional customer service, achieve sales targets and maintain a professional store environment.

Day-to-day of the role:
  • Maintain a presentable and professional appearance and ensure the showroom is clean and well-organised.
  • Manage product displays and pricing accurately on the shop floor.
  • Handle stock deliveries, store them appropriately and report any discrepancies.
  • Act as a relief key holder in the absence of management.
  • Stay updated with promotions, set up displays and contribute to team efforts by achieving set results.
  • Meet or exceed in-store KPIs/Targets through effective up-selling and cross-selling.
  • Provide flexible coverage for staff absences to maintain operational efficiency.
  • Adhere to all health and safety guidelines and company procedures.
  • Engage in ongoing training sessions and morning briefings to enhance product knowledge.
  • Utilise the in-house design system for bathroom planning and design.
  • Offer world-class customer service, handle customer complaints, and answer queries both in-store and over the phone.
  • Process transactions, including cash and card payments, ensuring financial matters remain confidential.
Required Skills & Qualifications:
  • Proven ability to deliver exceptional customer service and handle customer interactions professionally.
  • Successful track record in achieving sales targets and KPIs.
  • Strong knowledge of store presentation and merchandise handling.
  • Commitment to continuous personal and professional development.
  • Flexibility to cover shifts and adapt to varying work hours.
  • Proficient in using in-house design systems for bathroom layouts.
  • Excellent interpersonal skills for engaging customers and team members.
  • Experience in stock management and understanding of store security measures.
  • Proficient in handling financial transactions securely and confidentially.
Benefits:
  • Competitive salary and performance-based incentives.
  • Opportunities for professional growth and development.
  • Supportive management and a collaborative team environment.
  • Access to in-house training and skills development sessions.

To apply for the Senior Sales Consultant position, please submit your CV detailing your relevant experience and why you are interested in this role.

Original job Retail Sales Consultant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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