Retail Sales Executive

• Maintain and develop a good business relationship with all accounts.
• Focusing on delivering value to Leap’s and retailers' revenue growth.
• Train customers on their business portals, technical solutions, and services to facilitate growth.
• Analyse the stock level of each account to ensure there is no surplus/deficits in stocks.
• Understand customer requirements and informs them of the capabilities of the goods/services sold.
• Advising product developers on improvements to include in forthcoming product developments and discussing special promotions.
• Report on competitors’ activities along with customer feedback to the management.
• Ensuring standards for quality, customer service, and health and safety are met.
• stays abreast of advances in product/field and suggests possible improvements to product or service.
• Liaising with the Regional Sales Manager and delivering the right inputs for strategic decisions.
• Utilizing business intelligence tools to provide sales insights to management.
• Keeping accounts informed on prices, credit details, delivery dates, payments, and arrangements of any delivery and installation of goods.
• Make follow-up visits to accounts allocated to them to meet customer satisfaction and further orders.
• Producing reports and recommendations concerning marketing and sales strategies for management.
• market and promote Leaps products across targeted demographics whilst supporting ad hoc marketing activities at events etc.
• Update market surveys on a regular basis to carry out market research to understand trends and customer requirements to help Leap to execute new strategic plans.
• Record sales and order information, sending copies to the sales office, or entering figures into a computer system.
• Attend team meetings and share best practice with colleagues.
• Planning and executing sales meetings to help provide feedback and sales insights.
• Maintains records and accounts of sales made and handles customer complaints
• Working towards monthly or annual targets.