Retail Store Manager

Calling all Managers, Sales Managers, Teams leaders, Assistant Managers for successful travel companies in Edinburgh…I have an exciting, new and very rewarding role! Apply now!

One of the best holiday companies in the country, who excels in creating tailor-made, bespoke holidays and honeymoons to more than 90 destinations around the world are expanding their thriving business in the Edinburgh area and are looking for a manager to head a brand-new Luxury store!!

About you:

You will have worked in the travel industry in a senior or management role, you will enjoy dealing with more upmarket and tailored itineraries and the ability to manage a small team to success. Ideally you will be ambitious, proactive and driven with a genuine passion for travel. This company prides itself on the exceptional levels of customer service they offer, building relationships with customers, you should be enthusiastic and have a flair for 'thinking outside the box' . A dynamic and inspiring individual is exactly what they are looking for!

Responsibilities:

• Accountable for meeting and exceeding sales targets across Tour operator, Specialist and third party retailed products to exceed P&L targets
• Set clear team goals and KPIs
• Drive store productivity to optimum level
• Ensure that the highest level of customer service is always offered
• Monitor team performance, report on required KPI's and effectively address underperformance
• Identify training needs within the team and work with the training team to ensure that each team member has a personal development plan to develop their soft skills, sales skills and product knowledge in accordance with business and store needs
• Build a high performing, commercially orientated and customer focused team; pro-actively managing performance and addressing trading issues

Additional incentives to win cash, vouchers and holidays, annual leave starts at 25 days and increases with service, Perkbox, providing discounts across thousands of retailers, matched contributory pension scheme, season ticket loans on public transport, significantly enhanced maternity & paternity leave, free travel insurance, discounted travel, at least one educational every year. There is excellent training with realistic opportunity for internal promotion. This is a company that values and rewards its staff!

Interested?

To apply for this exciting travel position, please send your CV to , call Hollie on or 'Apply Now' and follow instructions.