Retail Store Manager

Retail Shop Manager – Shepperton, Surrey, TW17

£26,658 per annum plus excellent benefits

Shop opening times: Mon-Sat 9-5, Sun and Bank Holidays 10-4

37.5 hours per week -Permanent, Full-time

Are you passionate about retail, people, and making a real difference in your community?

We’re looking for a motivated and enthusiastic Retail Shop Manager to join our team at the Mencap shop in Shepperton, Surrey, TW17. This is a fantastic opportunity to use your skills in a fast-paced, rewarding environment where no two days are the same.- The store features a mix of clothing, books, homewares, children's items, and a new furniture retail format

What you’ll be doing: -Retail Shop Manager – Shepperton, Surrey, TW17

As a Shop Manager, you’ll play a key role in driving our store's success. You’ll:

• Maximise sales and donations to help our shop reach its full potential.
  
• Lead and inspire a team of volunteers.
  
• Deliver excellent customer service and ensure the shop is always welcoming and well-presented.
  
• Sign up donors to Gift Aid to boost vital income for Mencap.
  
• Handle finances, cash, and budgets with accuracy and care.
  
• Ensure health and safety standards are maintained at all times.
  

What we’re looking for:

We’re seeking someone with: -Retail Shop Manager – Shepperton, Surrey, TW17

• Previous experience as either a Retail Shop Manager or Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
  
• A track record of working in a fast-paced, customer-focused environment.
  
• The ability to motivate and manage a team with positivity and enthusiasm.
  
• Strong organisational skills and an eye for detail.
  
• Flexibility to work weekends and bank holidays as part of a rota.
  
• A genuine passion for Mencap’s mission and values.
  

Why join us?

At Mencap, our shops play a vital role in raising funds to support people with a learning disability across the UK. As part of our team, you’ll be making a difference every day – while developing your own skills and career in retail management.

If you’re hardworking, positive, and ready to roll up your sleeves, we’d love to hear from you!

Apply now and help us make a real difference in Shepperton in Surrey.

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do.  We welcome applications from everyone, so come as you are and join us.  Together we are Mencap!