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CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
Retail Territory Manager
Permanent | Full time
Location: Field based across Leicestershire, Nottinghamshire, Derbyshire & Lincolnshire
Ready to build strong customer relationships and turn data into meaningful action? We’re looking for a Retail Territory Manager to join our UK team and play a key role in supporting customers, protecting CHEP assets, and driving service excellence.
This is a great opportunity for someone who enjoys being out in the field, solving problems, and influencing positive behaviours across a diverse customer base.
What you’ll be doing
Customer relationship management - building trusted partnerships and educating customers on CHEP processes
Data driven customer visits triggered by asset performance insights
Identifying misuse and recovery opportunities to protect and improve asset productivity
Training and influencing customers to ensure correct asset handling and service compliance
Using reports and digital tools to complete root‑cause analysis and drive performance improvements
Collaborating with internal teams to enhance customer satisfaction and collection performance
What you’ll bring
A full UK driving licence
2+ years’ experience in a customer facing or field based role
2+ years’ experience in Customer Service or Account Management within a service led or FMCG environment
Strong attention to detail with the ability to analyse data and spot trends
A people focused approach with confidence in influencing and problem solving
Why Join Us?
Certified Top 17 Global Employer
Annual bonus (typically 10%)
Generous share scheme
Company Car
Private healthcare (single cover)
Field based/remote working
25 days holiday + statutory leave, with option to buy/sell 5 days
Up to 7.5% company pension
❤️ Life Assurance & Employee Assistance Programme
Interested...?
Apply by submitting an up to date CV tailored to this opportunity. We look forward to hearing from you!
As an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen.
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Chep, Inc.
Brambles is a pooling solutions company specialising in the provision of reusable pallets, crates and containers and associated logistics services through the CHEP and IFCO brands.
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