Returns Administrator

Returns Administrator - Bournemouth | Enjoy standout benefits, a vibrant workplace, and a clear progression path.

We're on the lookout for a proactive Returns Administrator to join a thriving business in central Bournemouth. If you've worked in returns, sales support, logistics, or have experience in warehouse-based admin roles and you're keen to build your career within a structured office environment this opportunity could be your ideal next step.

Why apply for this Returns Administrator role?

Because it's more than just a job it's a place to grow:

• £27,000 starting salary
• A modern 5000 sq ft central Bournemouth office
• Games area with pool table, table tennis, and PS5
• Weekly PT sessions and free Friday breakfasts
• Free refreshments including coffee, soft drinks, and the occasional beer or bubbles
• Annual summer boat parties and Christmas trips (past destinations: Amsterdam, Paris, Barcelona)
• Flexible working approach to support family and personal commitments
• Discounted entry to Alton Towers, Thorpe Park, Legoland + more
• Bike to work, tech scheme, car parking & long service awards
• Workplace pension and wellbeing-focused Employee Assistance Programme

Key Responsibilities:

This is a varied role that involves processing and logging all incoming RMA requests, managing inspection reports, issuing tracking numbers, and coordinating return shipping. You'll work closely with freight partners, suppliers, and internal teams to ensure the accurate handling of credit notes and customer returns. A strong grasp of warehouse processes like booking stock, picking orders, or generating dispatch labels will be a big advantage.

What we're looking for:

• Experience in returns, sales admin, or logistics
• Comfortable handling tracking data and inspection reporting
• Confident communicator by phone and email, with a strong eye for detail
• Organised, reliable, and familiar with warehouse-to-office process flow
• A desire to learn and grow, there's scope to step into a Sales Administrator role as part of your development

If you're ready for a Returns Administrator role in Bournemouth that values your operational experience and gives you a clear path to grow, we'd love to hear from you.

Apply now and take the next step in your career.

Job Number ¦ COMP1
Location ¦ Bournemouth
Role ¦ Returns Administrator

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.