Revenue Manager

Location: London

Hybrid: 2-3 days per week in the office

Job Type: Full-time, Permanent 

Salary: Up to £100,000, dependent on experience

Are you an experienced revenue professional looking to take the next step in your career within a dynamic and fast-paced legal environment? This is an exciting opportunity to lead a high-performing finance team at a top-tier law firm, where your expertise in billing, credit control, and process improvement will directly contribute to the firms financial success. You'll play a key role in driving operational efficiency, leading system transformation projects, and building strong relationships across the business all while working in a collaborative and supportive culture that values innovation and continuous improvement.

Key Responsibilities

Revenue Management & Credit Control

• Help reduce the firms lock-up and manage WIP and disbursement exposure

• Supervise credit control activities by guiding revenue controllers and assistants

• Oversee regular WIP and unpaid bill reviews with partners, associates, and EAs

• Monitor credit limits and proactively follow up on outstanding invoices with clients and internal stakeholders

• Ensure prompt distribution of invoices and statements to clients

• Manage time and disbursement transfers and write-offs efficiently

• Track timesheet completion and address any issues with incorrect or missing time entries.

Billing Oversight

• Oversee the maintenance of the eBilling client list and ensure timely submissions through relevant platforms

• Act as the escalation point for billing issues, ensuring prompt resolution and further escalation if required

• Support the billing team in meeting all billing deadlines and objectives
• Ensure all invoices comply with internal policies and external regulations (HMRC and SRA)

Process Improvement & System Management

• Oversee the finance and billing mailbox, ensuring timely responses and task completion

• Play an active role in the implementation of the firms new practice management system

• Continuously review systems and processes, leading on improvement initiatives where needed

• Ensure full compliance with internal controls, firm policies, and all regulatory requirements

Team Management & Development

• Lead and support direct reports to meet team goals, including billing deadlines and collection targets
• Organise cover for team members during absences
• Provide training and development opportunities to ensure high performance.

Stakeholder Engagement

• Build strong relationships with key stakeholders across the firm

• Attend meetings with partners, internal management, clients, and third-party debt collection agencies

Required Knowledge & Experience

• Prior experience in revenue or credit management within the legal sector, or senior experience and management aspiration.

• Experience with legal billing systems; prior use of Elite 3E is desirable

• Strong Excel skills

• Confident in influencing others and encouraging behavioural change