Revenue Operations Manager

InsurX’s Commercial team is responsible for our growth strategy, sales, and managing relationships with both sides of our Exchange – brokers and insurers. The Revenue Operations (RevOps) Manager will be a key enabler for this team as we aim to at least triple revenue in 2025 and 2026. You’ll report to the Head of Commercial Strategy, with a dotted line to the COO. This structure gives you exposure to both strategic sales planning and company-wide operational decision-making, with clear opportunities to grow into a more senior commercial operations or strategy role. Key areas for your role will be:
 

• Driving sales efficiency: Identify and implement sales process improvements that maximise  deal velocity and sales team productivity, directly impacting our GWP growth targets.
• Own customer relationship management: Champion CRM data quality, pipeline integrity, and reporting capabilities required to leverage CRM as a revenue optimization tool
• Optimizing revenue processes: Improve sales forecasting accuracy, lead conversion tracking, and deal velocity so we have a high-quality view of the health of our sales pipeline
• Supporting sales execution: Design scalable, repeatable processes to support deal flow from contracting through to onboarding and activation.
• Collaborating cross-functionally: Work closely with Commercial, Data, Marketing, Customer Success, and Finance to ensure all teams aligned around revenue generation.

Here’s what we think an ideal candidate for the role looks like:

• 5-7 years of experience, in revenue operations, or sales operations, ideally at a B2B scale up in financial services, insurance, or a fintech environment.
• Excellent communication and interpersonal skills with a proven track-record of working cross-functionally 
• Deep understanding of RevOps: CRM management (preferably HubSpot), sales enablement, pipeline optimisation, and revenue forecasting
• Execution-oriented: A proven ability to deliver results working cross-functionally in a hjgh-paced, high growth setting. You are proactive, structured and you get things done. 
• Strong prioritisation: you’ll juggle multiple workflows and help the wider team focus on what moves the needle
• A customer-first mindset. You thrive on solving real customer problems and improving the way we deliver value