Road Freight Key Accounts

Road Freight Key Account Coordinator

Location: Maldon, Essex
Salary: Up to £35,000
Hours: Monday to Friday, 8:30am to 5:00pm or 9:00am to 5:30pm

A growing global freight forwarding company is looking for an experienced Road Freight Key Account Coordinator to join its team in Maldon.

This is an excellent opportunity to join a successful international business that offers modern offices, a supportive working environment and plenty of room for long-term career progression.

The successful candidate will manage a portfolio of key customer accounts while coordinating European road freight movements from collection through to delivery.

The Role

Key responsibilities will include:

Managing the day-to-day requirements of key road freight customers

Coordinating European import and export road freight shipments

Handling groupage, part-load and full-load movements

Acting as the main point of contact for assigned customer accounts

Building and maintaining strong relationships with customers

Liaising with hauliers, overseas agents, depots and internal departments

Obtaining rates and negotiating with transport suppliers

Preparing quotations and responding to customer enquiries

Monitoring shipments from collection through to final delivery

Providing customers with regular and accurate shipment updates

Resolving delays, delivery issues and operational queries

Completing and checking relevant transport documentation

Updating internal systems with accurate shipment and customer information

Monitoring service levels and ensuring customer expectations are consistently met

Identifying opportunities to grow and develop existing accounts

Supporting the wider road freight operations team when required

Requirements

The successful candidate will ideally have:

Previous experience within road freight forwarding

Experience handling European import or export road freight shipments

Knowledge of groupage, part-load and full-load movements

Experience managing customer accounts or key clients

Strong customer service and relationship-building skills

Excellent communication and organisational abilities

The ability to manage multiple shipments and priorities

Confidence dealing with customers, hauliers and overseas partners

Strong attention to detail

Good problem-solving skills

Experience using freight forwarding or transport management systems

Package and Benefits

Salary up to £35,000, depending on experience

Monday to Friday working hours

Choice of 8:30am to 5:00pm or 9:00am to 5:30pm

Modern office environment

Permanent position

Opportunity to join a growing global company

Excellent opportunities for career progression

Ongoing training and development

Supportive and professional team

Exposure to international road freight operations

Opportunity to manage and develop established key accounts

This position would suit an experienced road freight professional who is looking to join a progressive international company with genuine opportunities to develop and progress.

Apply today with an up-to-date CV to be considered for this Road Freight Key Account Coordinator position in Maldon, Essex.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed