Root Cause Analyst x 2 - Swindon - New Role

Job Description

Root Cause Analyst x 2 - Swindon - New Role

£28k - £36k + Bonus + Benefits

2/3 days a week on site in Swindon

A leadiong organisation in the Swindon area requires a number of Root Cause Analysts to join its groiwng problem managment function.

Suitable candidates will be rsponsible for the folloiwng:

Analysing the root causes of incidents and identifying key trends to drive improvements.
Building and implementing action plans focused on learnings which aid the reduction of Incidents across the business.
Supporting the extraction of data from multiple sources, compiling reports and organizing cross functional meetings to create solutions that improve customer, client, and employee experiences.
Acting as the voice of the process across the business raising awareness of policies and or processes that are leading to an increase in incidents and highlighting new and emerging trends to make recommendations that support an efficient Incident Management experience.

Benefits include:

Competitive salary
Additional bonus
25 days holiday (plus option to buy/sell 5 days)
Excellent Training
Career progression
Good pension scheme
Life insurance/Income protection scheme

Excellent opportunity to join an organisation willing to invest in your future! Please send CV for full job description and an informal chat.