Safe Accommodation Support Worker

Looking to be the first point of safety for someone escaping abuse?

We’re recruiting on behalf of a trusted domestic abuse support provider for a Safe Accommodation Worker to join their team in Preston. This is a vital front-line role providing support and emergency housing access for women, men, and children in crisis.

You'll be a calming, compassionate presence—someone who’s organised, reliable, and genuinely wants to help others rebuild their lives in safety.

• Acting as the first point of contact at the safe accommodation site.

• Providing access and support to residents arriving in crisis situations.

• Maintaining the safety, cleanliness and order of the supported housing environment.

• Handling admin tasks such as logging referrals, updating records, and coordinating support services.

• Working collaboratively with support workers, agencies, and safeguarding teams to ensure residents feel safe, seen, and supported.

• Experience in a customer service or admin-based role (ideally in housing, support, or care).

• Strong organisational and time-management skills.

• Calm and confident in dynamic, sometimes high-pressure environments.

• Good understanding of the needs of vulnerable individuals and families in refuge accommodation.

• A real commitment to creating safe, supportive spaces for people in crisis.

If you’ve got the right attitude and values, full training will be provided.

• 24/7 GP access and health cash plan

• Exclusive discounts on major retailers and restaurants

• Mental health and wellbeing support

• Cycle to Work scheme

• Paid professional memberships

• Enhanced maternity, paternity, sick leave & annual leave

• Pension scheme and life assurance

• Learning and development opportunities

• Staff social events and recognition awards

Please note: This post is open to women only in line with the Equality Act 2010, Schedule 9, Part 1. Applications are encouraged from LGBTQI+, Black and racially minoritised, and disabled women, who are currently underrepresented in the workforce.