Sales Account Manager

Do you have solid sales experience, selling a product? Do you have the ability to build relationships and develop new revenue streams within existing accounts? If so, then this is the job for you!

Our client, the leading UK door experts, are looking for a sales account manager to join their team in their head offices in Northolt.

Benefits

• 31 days holiday (inc bank holidays)
• My Staff Shop, discounts from supermarkets, high street retail, cinemas, gym etc
• EAP - Employee Assistance Programme - which is an advice helpline with everything from mental health through to how to apply for a mortgage!
• Cycle to work scheme
• Electric car scheme via salary sacrifice (after 9 months)
• Sick pay after 2 years service

About You

• Have a strong focus on customer services and ability to build robust ongoing relationships with accounts
• To be sales and results driven
• Ability to identify and gain new business
• Flexibility in responding to changing customer needs and able to prioritise workload, sometimes to short deadlines
• Proactive, lateral thought processes, and an ability to identify solutions
• Computer Confident with a proficient knowledge of Microsoft Excel
• Excellent verbal and written communication skills
• Self-motivated individual, comfortable working within a small team
• Ability to represent the Company in a professional and authoritative manner
• Previous Account Manager experience preferred

Aspects of The Role

• Deliver excellent customer service by responding swiftly to queries and concerns from customers
• Actively pursuing all sales leads, negotiate sales, follow up on all estimates and making timely follow-up calls to maximize effect of effort put in to providing estimates
• Providing an efficient, friendly and professional point of contact
• Develop and maintain good working relationships with customers and colleagues
• Ensure all commitments to customers are realistic, achievable and completed
• Introduce new products and promote them to customers
• Develop an understanding of customer door schedules and drawings
• Dealing with customer complaints
• Maintaining an understanding of competitor activities

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