Sales Account Manager

We're looking for a confident and motivated Sales Account Manager to take ownership of a portfolio of well-established accounts while driving new business growth. This is a fantastic opportunity for someone who thrives on building strong client relationships, isn't shy about picking up the phone, and enjoys working in a fast-paced, creative environment.

About Us
UK-based manufacturer and supplier of branded promotional products used for marketing, events, and retail campaigns. With over 40 years in the industry, their reputation is built on high-quality products, excellent customer service, and strong client relationships. As an employee-owned company, every team member plays an important role in their continued success and benefits from it too. They work with a wide range of well-known brands and charities, offering a collaborative and friendly team environment where ideas are encouraged, and loyalty is valued.

What You'll Do:

• Manage and grow a portfolio of loyal, long-term customers
• Proactively reach out to new prospects to generate interest and drive sales
• Handle incoming enquiries and provide accurate, timely quotations
• Follow up on leads and quotes to close sales and maximise revenue
• Work closely with internal teams to ensure seamless customer service and order processing
• Spot upselling and cross-selling opportunities to add value for clients
• Source promotional products from suppliers as required
• Maintain accurate records using CRM software (Acumatica)

What We're Looking For:

• Proven experience in an account management or sales role
• Excellent telephone manner - confident making outbound calls
• Strong interpersonal and communication skills
• Organised and proactive with great attention to detail
• Previous experience in print, promotional merchandise, or advertising is ideal

What We Offer:

• Full-time, office-based role (Monday to Friday)
• 20 days holiday + bank holidays (3 days allocated to Christmas break)
• Office closure from Christmas Eve to the first working day in January
• Company pension scheme
• 2% annual tax-free bonus as part of our employee-owned structure
• A friendly and collaborative team environment with long-standing colleagues
• Professional growth in a stable, well-established business

If you're a natural relationship builder who enjoys variety and responsibility, and you're ready to take the next step in your sales career, we'd love to hear from you.