Sales Administrator

Job Title: Sales Administrator

Location: Luton

Salary: Competitive

Contract: Permanent, Full Time

Hours: Monday to Friday, 8:30am to 5:00pm with a 4:00pm finish on a Friday

Our client is looking for a detail-driven and customer-focused Sales Administrator to support their dynamic UK team.

• Be part of a world-renowned, award-winning brand
• Join a lean, process-focused company that empowers its people
• Work in an international environment with excellent growth opportunities
• Collaborate with passionate, skilled teams who value sustainability and customer excellence

As an integral part of their sales support operation, you'll work closely with Sales Managers, Directors, and Service teams to provide best-in-class service to customers and distributors. You'll handle everything from quotation prep and order processing to logistics coordination and database management, all while ensuring a seamless customer experience.

Your key responsibilities include:

• Creating accurate quotations in SAP
• Processing orders from dealers/distributors and coordinating deliveries
• Managing and maintaining customer data and records
• Handling customer enquiries and return shipments professionally
• Booking site surveys and arranging installations
• Monitoring and updating order books to reflect customer needs
• Acting as the liaison between sales, logistics, and warehouse teams
• Managing loan stock in your designated region

To thrive in this role, you should have:

• Experience in sales administration, customer service, or logistics
• Familiar with using CRM systems
• Understanding of the full order lifecycle
• A customer-first mindset with excellent communication skills
• Strong attention to detail and a structured working style
• Highly organised and a confident communicator
• Thrives in a fast-paced environment
• A proactive, team-oriented, and solutions-driven attitude

Benefits:

• Annual bonus scheme
• Hybrid working (2 days from home) 
• Company pension contribution
• Death in service cover
• Private health insurance
• Medicash plan
• Group income protection scheme

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.