Sales Administrator

Who we are & what we do

PEST UK have been providing fast, reliable pest control services in domestic and commercial situations for over 35-years. We are a member of the BPCA and have been assessed to ensure we meet their strict membership criteria. We have 28 professionally trained and qualified pest control technicians operating across the south/south east of England and London boroughs and we've recently expanded up into the Midlands. Our busy, dynamic office in Grazeley has 12 staff who support the team by taking inbound calls from prospective customers and making appointments for them.

What you'll do

• Answer incoming phone calls from prospective customers
• Accurately qualify prospective customers and provide them with relevant information to book appointments for technicians
• Allocate jobs to technicians and schedule appointments online, ensuring efficiency and customer satisfaction
• Diary management for all the technicians for future weeks
• Liaising with technicians, dealing with customer queries and general office admin duties.

This is an interesting and varied job. Training will be given on-the-job.

What you'll bring

• Strong communication skills
• Excellent phone etiquette
• Used to working in a fast-paced environment
• Experience of nurturing prospective customers to close appointments for new business

Hours

Monday 9.30am - 7.30pm (6.30pm winter)

Tuesday - OFF

Wednesday - OFF

Thursday 12pm - 7.30pm (6.30pm winter)

Friday 12pm - 7.30pm (winter 6.30pm)

Saturday 10am to 5pm

Sunday 9.30am to 5pm

Salary

Hourly rate of £14 + monthly bonus based on profits

Salary and bonus pay are payable by bank transfer at the end of each month

Job Types: Full-time, Permanent

Pay: £14.00 per hour

Additional pay:

• Bonus scheme

Benefits:

• Free parking
• On-site parking

Ability to commute/relocate:

• Reading, Berkshire: reliably commute or plan to relocate before starting work (required)

Experience:

• telesales: 2 years (required)

Language:

• English at native level (required)

Work authorisation:

• United Kingdom (required)

Location:

• Reading, Berkshire (required)

Work Location: In person