Sales Administrator

Sales Administrator – Exclusive to Axon Moore
Location: Blackburn
Salary: £24,000 + benefits
Hours: Monday–Thursday 8:30am–5:00pm | Friday 8:30am–3:00pm
Extras: Birthday day off

The Opportunity
Axon Moore is exclusively representing a well-established, values-driven business in the search for a Sales Administrator to join their close-knit commercial team. This is a fantastic opportunity for someone who takes pride in delivering excellent customer service and thrives in a fast-paced, team-oriented environment.

The company fosters a collaborative culture based on openness, engagement, and accountability, and they are looking for someone who shares their values and positive, can-do attitude.

Key Responsibilities:
-Handle inbound customer calls regarding quotes, orders, deliveries, and general enquiries
-Work out pricing, apply discounts, and check stock levels efficiently
-Process orders and customer paperwork within agreed SLAs
-Prepare and manage documents including order confirmations, picking lists, and delivery notes
-Book courier collections and liaise with internal teams
-Handle customer complaints professionally and in line with company standards
-Support the field sales team with customer service and admin tasks
-Follow up on quotations and lapsed customer activity through occasional outbound calls
-Participate in regular team meetings (SQCDP) and maintain a tidy, organised work space

Person Specification

We’re looking for someone who demonstrates:
Excellent attention to detail and accuracy
Strong customer service and communication skills
The ability to learn complex products and systems quickly
Confidence in multitasking, prioritising, and working under pressure
A problem-solving mindset with commercial awareness
A positive, team-first attitude and pride in delivering high standards
A commitment to upholding company values in all aspects of their role

What’s on Offer
£24,000 base salary
Monday–Friday working hours with early finish on Fridays
Birthday day off
Inclusive team culture with regular staff events and social outings
Supportive working environment with clear values and purpose