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Sales Administrator

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Job Description - Sales Administrator

Our client is a busy manufacturer looking to recruit a Sales Administrator to support the sales order and shipping processes. You will collaborate with teams across the business and report directly to the MD.

Main Duties

  • Obtain competitive quotations relating to shipment of the customer orders and confirm to the customer cost of transport once goods are ready for despatch.
  • Development of existing customer relationships and maintain customer contact details in Baan.
  • Complete necessary shipping and export documentation to book the transport either by road/sea or air. Maintain regular training in Transport of Dangerous Goods to support this.
  • Liaise with Freight Forwarders to ensure shipments are efficiently controlled.
  • Confirm to the Customer in writing when their shipment is ready for despatch and provide the appropriate shipment information.
  • Complete sales order processing for customer repairs/returns including quotation, order entry, progressing, shipping and invoicing.
  • Liaise with the CEO regarding customer’s sales issues including sales shipped, delivery performance, quality problems etc
  • Obtain official and commercial proof of export documentation to support zero rating of VAT on export sales.
  • Liaise with the Quality Manager for specification and drawing data packs required by the customer including sending technical data sheets or product brochures.
  • Progress and expedite outstanding Customer orders with other departments.
  • Maintain a filing system for both open and closed orders.
  • Maintain customer price books in conjunction with the CEO
  • Obtaining and adherence to export licence conditions
  • Provide assistance in general office duties, for example, answering reception phone and directing calls, helping with the daily post

Skills and Experience

  • Previous sales admin experience in manufacturing environment where exports/imports are part of the day-to-day operation
  • Well organised
  • Excellent communicator
  • First class customer service skills
  • Be able to collaborate with internal departments
  • Experience of marine, aerospace, aviation, military an advantage

Salary and Benefits

  • £28-32K depending on experience
  • Pension
  • 25 days holiday plus bank holidays
  • On site parking
  • Hours 7.30am - 4.00pm Mon-Thurs, 7.30am - 12.30pm Friday
Original job Sales Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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