Sales Administrator

Sales Administrator

Hours - Monday–Friday (7.30am-4pm Mon-Thur, 7.30am-12.30pm Friday)

Salary: up to £30k per annum

Our client based in Hilsea has an exciting opportunity for a sales administrator to join them on a permanent basis.

As the sales administrator you’ll undertake a wide range of administrative duties within the Sales Office, provide an outstanding level of customer service to clients, other departments and stakeholders and co-ordinate shipping requirements with the shipping consultant.

Day to day duties include, but not limited to:

• To ensure when a new customer order is received it is entered onto the computer system within 48 hours.
• Report any delayed delivery date to the customer once confirmed delivery date is known.
• Progress and expedite outstanding customer orders with other departments.
• Liaise with freight forwarders to ensure shipments are efficiently booked and controlled, including agreeing pricing on a yearly basis.
• Complete sales order processing for customer repairs / returns including quotation, order entry, progressing, shipping and invoicing.
• Match monthly receipts to MSS import reports for compliance review.

About you

• Have recent experience of using BAAN or other similar ERP system.
• Have a brilliant telephone manner with customer care experience both for in and outbound calls.
• Ideally have worked within a manufacturing environment, but not essential.
• Excellent IT (MS Office) skills.

If you are a motivated individual with a passion for providing outstanding administrative support within an sales office environment, we encourage you to apply for this exciting opportunity.