Sales administrator

Join Our Team at ReRopes- Now Part of WH Scott Group!

ReRopes, a UK industry leader in elevator wire ropes and mechanical elevator repairs, is now part of WH Scott Group, strengthening our position in the market. As a specialist provider, we work with independent and multinational lift service companies nationwide, offering high-quality reroping, re-belting, machine installations, SAFed inspections, and mechanical repair works.

We are looking for a Sales Administrator to support our sales team and provide exceptional service to our customers. This is an exciting opportunity for an organised and detail-oriented individual looking to build a career in sales within a dynamic and growing industry.

Your Role & Responsibilities:

Provide administrative support to the sales team to ensure a smooth and efficient sales process

Act as the main point of contact for customer queries via phone and email, providing updates and progress reports

Coordinate and liaise with surveyors, collating their findings to generate quotations

Process customer enquiries and schedule visits for our surveyors

Liaise with suppliers to obtain costs for ancillary parts

Maintain and develop our data management system, ensuring accurate record-keeping

Generate purchase orders and assist in maintaining long-term business relationships with customers

What We're Looking For:

Strong verbal and written communication skills

Proficiency in Microsoft Office and general IT skills

Ability to prioritise and manage multiple tasks effectively

Strong attention to detail with excellent organisational skills

Self-motivated and capable of working independently or as part of a small team

A passion for delivering outstanding customer service

Preferred but not essential:

Experience in the elevator industry

Knowledge of Motivity Workforce or Microsoft Navision

What We Offer:

On-the-job training and development opportunities

Excellent career progression within a growing company

Competitive salary and benefits package

Company pension scheme

22 days annual leave + bank holidays

If you're ready to take the next step in your career and join a forward-thinking team, we’d love to hear from you!