Sales Administrator

Sales Administrator – Wakefield 24k-26k Basic(OTE30k)
Permanent position with excellent benefits and a supportive team environment

Are you a confident communicator with a passion for helping people? Do you enjoy working in a fast-paced, customer-focused environment?

Our key client is looking for a Sales/Customer Services Advisor to join their friendly and professional team in Wakefield. This is a permanent role offering stability, growth, and the chance to make a real impact in a company that values its people.

In this varied and rewarding role, your responsibilities will include:

• Answering inbound calls from potential customers to promote services and book repairs
• Handling inbound calls from existing customers requesting updates
• Liaising with engineers to ensure complaints are resolved quickly and efficiently
• Making outbound calls to existing customers for updates and follow-ups
• Taking payments from both new and existing customers
• Following up on booked jobs to ensure smooth progress
• Coordinating with manufacturers and suppliers to ensure parts availability
• Preparing quotations and job invoices for customers as needed
• Monitoring the CRM system to capture and follow up on inbound sales leads

Key Requirements:

• Previous experience in a customer service or sales support role (ideally 1+ years)
• Confident telephone manner and strong communication skills
• Ability to manage multiple tasks and prioritise effectively
• Comfortable using CRM systems and Microsoft Office (Outlook, Word, Excel)
• Strong attention to detail and a proactive approach to problem-solving
• Team player with a positive, can-do attitude

What’s in it for you?

• Salary: £23,000 – £26,000 per annum, depending on experience
• Working hours:
  • Monday to Thursday: 8:30 a.m. – 5:00 p.m.
  • Friday: 8:30 a.m. – 4:00 p.m.
• Excellent benefits package
• Supportive and welcoming team culture
• Modern office with great transport links
• Opportunities for career development and progression

If you're ready to bring your energy and customer service skills to a company that truly values its team, apply today! This could be the next exciting step in your career.