Sales Administrator

Location: Sutton, Surrey * Hours: Mon-Fri, 37.5 hrs * Hybrid: Up to 2 days remote

As part of our customer-focused team, you'll:

?? Sales Support

• Take customer orders via email/phone and log them in our ERP

• Handle queries-pricing, delivery, returns,

• Resolve complaints and keep customers updated-swiftly and professionally

?? Purchase Support

• Raise purchase orders based on demand and stock levels

• Coordinate with suppliers, warehouses, and transport

• Troubleshoot order issues-damages, delays-and record solutions

• Excellent communication skills-on phone, email, in meetings

• Calm under pressure; you prioritise, multitask, and adapt

• A solutions-focused, resourceful mindset-you get things done

• A natural collaborator-comfortable supporting a team

• Strong with numbers-quoting, ordering, basic spreadsheets

• Comfortable with Word & Excel; ERP (like JDEdwards) and Salesforce training provided

• Ideally 1+ years admin/customer-service experience

• GCSEs (Maths & English, grade C or above) desirable

• Friendly, modern office near Sutton station + hybrid flexibility

• Benefits include a discretionary bonus, 25 days' holiday, life cover, pension, cycle-to-work, flu jabs, wellbeing services, and regular social events

Ready to hear more or apply?
Let's connect and explore how you can thrive in this key customer-facing role!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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